Terms and conditions

1. Used Terms and Definitions

Agreement - an agreement of a Customer of PrintOnPack.com platform. The Agreement is concluded in the form of remote access agreement between the Customer and PrintOnPack.com about conditions of using the Website of PrintOnPack.com and the Customer’s profile.

AML - anti Money Laundering.

Application - application for the Quote

Business Day - any day on which banks in Latvia are operating, except Saturdays, Sundays and public holidays.

Customer (You) – a company, business, individual entrepreneur or any other form of business duly registered for these purposes in a corresponding state or commercial register.

Customer’s profile - a work platform of the registered Customer on the Website of PrintOnPack.com and available to the Customer upon registration on the Website of PrintOnPack.com after the Customer has logged into the Website of PrintOnPack.com by use of its e-mail and password.

Customer’s Identification Number - a unique identification number, generated on the Platform and assigned to the Customer, intended for identification of the Customer while using the Platform’s services.

EU – European Union

EEA – European Economic Area

Laws and regulations - laws, regulations, international agreements that have legal force in the Republic of Latvia.

Parties – PrintOnPack.com and the Customer

Platform - marketplace created and serviced by PrintOnPack.com, under the domain name www.printonpack.com and allowing the Customers to use services offered by PrintOnPack.com and operating within the scope of this site.

Product Purchase Agreement – an Agreement on purchase of the Product whereby the Customer authorizes PrintOnPack.com to purchase the products on behalf and in interest of the Customer from a selected Print Partner (several Print Partners) and sampled as Annex I to the Terms and Conditions.

PrintOnPack.com (We, Us) – companies that jointly provide service to the Customers through the website www.printonpack.com and deliver the Products from the Print Partners to the Customers.

Print Partner – independent third-party manufacturer of the Product, in capacity to produce and deliver specified amount of Product to the Customer.

Privacy Policy - the Privacy Policy of PrintOnPack.com available on the Platform.

Product – packaging goods manufactured by the Print Partner for sale to the Customer.

Product Sales Order – a supplemental order to the Umbrella Product Sales Agreement that stipulates the specific details of the Customer’s Quote that is referred to the Print Partner for delivery of specific amount of Product.

Registration application - an application filled in by an individual or a legal entity on the Website of PrintOnPack.com in order to register as a Customer.

Terms of Use - the present Terms and Conditions set forth in the Agreement and on the Website of PrintOnPack.com to be complied with by each Customer, when registering on and using the Website of PrintOnPack.com, creating a quote and entering into the Product Purchase Agreement.

Third party - any individual or legal entity that is not the Party of the Product Purchase Agreement.

Transport Company – an independent logistics service provider executing deliveries from the Print Partner to the Customer.

Umbrella Product Sales Agreement – an Agreement concluded between the PrintOnPack.com companies and the Print Partners for delivery of the Products in general.

Website of PrintOnPack.com – domain name www.printonpack.com.

Quote – an application for the price offer made by the Registered Customer on the Website of PrintOnPack.com.

2. Registration of the Customer on the Website of PrintOnPack.com

2.1. In order to register on the Website of PrintOnPack.com, create the Customer’s profile and purchase the Products from Print Partner(s), the Customer shall certify that in the moment of registration and during the use of the Customer’s profile it complies with the following criteria:

2.1.1. the Customer is a company, business, individual entrepreneur or any other form of business duly registered for these purposes in a corresponding state or commercial register;

2.1.2. the Customer is a resident of EU, EEA or Switzerland or any third country listed in Annex II to this Agreement;

2.1.3. the Customer is the true beneficial owner and actions on the Website of PrintOnPack.com will be performed on behalf of the Customer;

2.1.3. There are no bankruptcy or/and liquidation process started regarding the Customer.

2.2. To certify that the Customer has agreed to conditions of the Agreement and Terms of Use, it shall fill in the Registration application on the Website of PrintOnPack.com.

2.3. Upon the registration on the Website of PrintOnPack.com, the Customer’s profile shall be automatically created, and the Customer’s Identification Number and password shall be assigned.

2.4. Registered Customers only shall have the right to use services specified on the Website of PrintOnPack.com. Only the Customer who has access to its Customer’s account pursuant to entered e-mail address and password shall use the Customer’s profile. 

2.5. PrintOnPack.com is not obliged to register each Customer and shall have the right to reject the registration of a new Customer without specifying the reason.

3. Customer identification

3.1. For the sake of complete identification of the Customer, PrintOnPack.com shall have the right to contact the Customer and require submitting additional documents and/or information certifying the Customer’s identity at any time at its own discretion, freely determine additional requirements for the identification of the Customer, as well as supplement the process of identification.

3.2. By submitting the Registration application, the Customer certifies that it has read conditions of the Agreement, they are clear and acceptable to the Customer, and the Customer wishes to use the Website of PrintOnPack.com and services offered therein pursuant to the Terms and Conditions.

3.3. An access to the Customer’s profile shall be possible after the Customer’s e-mail and password have been entered only.

3.4. The entering of the Customer’s e-mail and password shall be deemed as the Customer’s consent to the Terms and Conditions.

3.5. PrintOnPack.com verifies the Customer’s contact details – e- mail address and phone number – by sending message with the link for verification to these contacts. The Customer does hereby agree to receive these messages and undertakes to fulfil the instructions included therein.

3.6. The password created by the Customer shall be confidential. The Customer and PrintOnPack.com shall undertake not to disclose the account access data to the Third parties.

3.7. A password is considered to be a strong password provided that it consists of combination of numbers and characters, uppercase and lowercase letters.

3.8. If the Customer’s password has become known to a Third party:

3.8.1. the Customer shall change its password in its Customer’s profile;

3.8.2. the Customer, if it has no possibility to act in accordance with conditions of article 3.8.1. of the Agreement, shall notify PrintOnPack.com thereof immediately, but not later than such information has become known to the Customer, in writing or by phone

3.8.3. immediately after receiving of such information, PrintOnPack.com shall block access to the Customer’s profile until the Customer submits an electronic application for the assignment of a new password and the Customer has given a clear order to unlock the Customer’s posting account.

3.9. If the Customer enters an incorrect password 5 (five) times in a row to access the account, the Customer’s profile shall be blocked until the Customer submits an electronic application for the assignment of a new password and the Customer has given a clear order to unlock the Customer’s profile.

3.10. PrintOnPack.com has the right (but not the obligation) to block the Customer’s profile in situations when PrintOnPack.com has suspicions regarding unauthorized access to the Customer’s profile, or when it has suspicions regarding the performance of illegal transactions, including the relation of the Customer to the funds that directly or indirectly has been received as the result of criminal offence or are related to the financing of terrorism or an attempt of such activities, as well as in other cases when PrintOnPack.com considers the Terms and Conditions of PrintOnPack.com Website have been breached by the Customer.

3.11. The Customer undertakes full liability for the access information confidentiality and losses incurred for the Customer as the result of actions of the Third parties.

4. Application for the Quote

4.1. After Customer’s identification in accordance with conditions of the Agreement, the Customer has the right to create an application for a fee Quote for the Products offered on the Website of PrintOnPack.com.

4.2. After the Application has been submitted, PrintOnPack.com shall prepare a fee offer and a summary information of all prepared Applications available for the Customer in its profile. The Customer shall verify the specified information, and if it conforms to the will expressed by the Customer, the Customer shall confirm the Quote.

4.3. After confirmation indicated in article 4.2. of the Agreement, the Quote is deemed to be binding for the Customer.

4.4. Each Customer’s Quote is transferred to the Print Partner in a form of a Product Sales Order to deliver the Product to the Customer under the Umbrella Product Sales Agreement with each specific Print Partner.

5. Customer’s entitlement of PrintOnPack.com

5.1. By submitting the Application for the Quote, the Customer authorizes PrintOnPack.com to carry out the preparation of the Product Purchase Agreement with the Print Partner (Print Partners) that the Customer has selected for provision of the Products, on behalf of the Customer.

5.2. By authorizing PrintOnPack.com to act on behalf of the Customer, the Customer explicitly allows PrintOnPack.com to disclose the details of the Customer necessary to conclude the Product Purchase Agreement with the Print Partner (Print Partners).

6. Umbrella Product Sales Agreement and Product Sales Order

6.1. Sample Umbrella Product Sales Agreement is attached as Appendix I to this agreement, concluded by and between the Customer and the Print Partner directly, whereby PrintOnPack.com only acts as an intermediary and a representative of the Customer. Umbrella Product Sale Agreement covers general relations between PrintOnPack.com and Print Partners.

6.2. Upon electronic generation of the Quote and as mentioned in Section 4.4. of this agreement, an automatically generated electronic Product Sales Order is created at the website of PrintOnPack, attached as Appendix II to this agreement. PrintPartner accepts his obligations to deliver specific Products as specified in Product Sales Order by accepting its terms and conditions electronically on the website of PrintOnPack.com.

6.3. For the avoidance of doubt, PrintOnPack.com does not buy and sell the Products and at no time obtains the title towards the Products.

6.4. PrintOnPack.com does not undertake any responsibility as for the quality, volume and completeness of the Products being transported from the Print Partner (Print Partners) to the Customer, and has no opportunity to verify any of this.

6.5. PrintOnPack.com entity entering the Umbrella Product Sales Agreement and each Product Sales Order on behalf of the Customer may differ from that which operates the Website of PrintOnPack.com.

6.6. PrintOnPack.com entity entering the Umbrella Product Sales Agreement and each Product Sales Order on behalf of the Customer may, depending on the market circumstance, earn a profit or bear a loss from each individual sale of the Products as its commission forming a difference between Product price offered by Print Partner (Print Partners) and the price for which the Quote was created by the Customer.

6.7. The Customer is entitled to request at any time a copy of the Umbrella Product Sales Agreement and each Product Sales Order created and confirmed at the Website of PrintOnPack.com, and such a copy shall be provided to the Customer in a scanned version at its convenience and sole discretion.

7. Payment for the Products

7.1. The Customer shall pay the amount specified by PrintOnPack.com in the invoice automatically generated on the website of PrintOn{ack.com

7.2. By confirming the Quote application as specified in Article 4.2. of the Agreement and transferring the payment for the Products to the PrintOnPack.com entity as specified in Article 7.1. of the Agreement, the Customer authorizes PrintOnPack.com to enter the Product Purchase Agreement on behalf of the Customer and settle the payments to the Print Partner (Print Partners) according to the details of the Product Purchase Agreement.

8. Identification of the Print Partners

8.1. PrintOnPack.com affirms that it performs initial identification of its Print Partners in accordance with PrintOnPack.com internal partner identification and AML policy.

9. Delivery of the Products

9.1. We endeavor to process every Quote within 5 (five) Business Days. The Order processing time shall not include the delivery time. All delivery dates stated are only approximate.

9.2. The delivery of the Products shall be made by a Transportation Company chosen at sole discretion of PrintOnPack.com. The costs of the delivery as well as any taxes arising in relation to the transportation shall be included in the offer prepared by PrintOnPack.com to the Customer.

10. Limitation of liability

10.1. All Products are made to Quote based on Your custom specifications and cannot be cancelled once You approve your Quote or the Quote’s approval window has passed. You, the Customer, are responsible for ensuring that Your Quote correctly specifies size, color, artwork, quantity, style of product, and type of product. PrintOnPack.com is not responsible for errors made by the Customer during the Quote application process.

10.2. We have made every effort to display as accurately as possible on the Website the colours and images You selected onto a Product design. We also have made every effort to ensure that the proportions and style of all customizable Products appear as accurately as possible. We cannot guarantee that Your computer monitor's display of any colour, artwork, sizing, or feature will be accurate.

10.3. We reserve the right to refuse any Quote you place with us. We reserve the right, but are not obligated, to limit the sales of Products or Service to any geographic region or jurisdiction. We may exercise this right on a case-by-case basis. All descriptions of Products, or Product pricing, are subject to change at any time without notice. We reserve the right to modify or discontinue any Product at any time. Any offer for any Product made on this site is void where prohibited.

10.4. We do not warrant that the quality of any Products, services, information, or other material purchased or obtained by You will meet Your expectations or other requirements, or that any errors will be corrected in a timely manner or at all.

10.5. PrintOnPack.com cannot guarantee the consistency of colours between the website display and resulting print.

11. Return Policy and Disputes

11.1. Since all Quotes are made to custom specifications, we don't allow cancellation after Quote offer acceptance or after the approval window is passed, nor do we allow returns on completed Quotes. However, if you're unhappy with your Quote and feel like we did not meet your quality standards, please contact us and we'll do our best to rectify the situation. Should we, in our sole discretion, decide to replace any products or to refund or credit to you any amounts paid for a Quote, that replacement, refund, or credit shall constitute our entire, sole and exclusive liability, and your sole and exclusive remedy, with respect to that Quote.

11.2. If you dispute any charge that is made to your credit/debit card, you agree that PrintOnPack.com may authorize a third-party vendor to handle and seek to resolve such dispute on PrintOnPack.com behalf, which may include PrintOnPack.com providing such vendor with the following information: your name, address, email address, phone number and the first 6 and last 4 digits of your credit/debit card number. You agree that PrintOnPack.com may provide such information to the third-party vendor and that the third-party vendor may further disclose that information to your credit/debit card company, the bank issuing the credit/debit card and PrintOnPack.com merchant processing company for the purpose of resolving the dispute. PrintOnPack.com will endeavour to have the third party vendor agree to maintain the confidentiality of such information.

11.3. If you dispute valid charges made by PrintOnPack.com to your credit/debit card and your dispute is subsequently found to be fraudulent, you agree to reimburse PrintOnPack.com for PrintOnPack.com PrintOnPack.com expenses (including bank’s and attorney’s fees) incurred in connection with resolving the dispute.

12. Third-party links

12.1. Certain content, products and services available via Website of PrintOnPack.com may include materials from third parties.

12.2. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

12.3. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

13. Copyright and Use and Submission of Content

13.1. As a PrintOnPack.com Customer you may be able to submit Content to the PrintOnPack.com Website. Such content may include, but is not limited to: artwork, requests for sample Products and Quote requests. You understand that PrintOnPack.com does not guarantee any confidentiality with respect to any content you submit.

13.2. You hereby expressly acknowledge and agree that You shall be solely responsible for the content You create and the consequences of submitting and publishing Your content on the Website. You affirm, represent, and warrant that You own or have the necessary licenses, rights, consents, and permissions to publish content you submit; and you license to PrintOnPack.com all patent, trademark, trade secret, copyright or other proprietary rights in and to such Content for publication on Website pursuant to these Terms and Conditions.

13.3. In particular, any unauthorized use of copyright protected material within Your content (including by way of reproduction, distribution, modification, adaptation, public display, public performance, preparation of derivative works, making available or otherwise communicating to the public via the Website), independent of whether it is or becomes unauthorized at a later point, may constitute an infringement of third-party rights and is strictly prohibited. Any such infringements may result in termination of your access to Website and may also result in civil litigation or criminal prosecution by or on behalf of the relevant rights holder.

13.4. PrintOnPack.com may post your "testimonials" on the Website. Before doing so, however, PrintOnPack.com will ask Customers for permission.

13.5. In addition to the general restrictions above, the following restrictions and conditions apply specifically to your use of Content:

13.5.1. Content is provided to you as is. You may access content for your information and personal use solely as intended through the provided functionality of the Website and as permitted under these Terms and Conditions. You shall not copy, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any content for any other purposes without the prior written consent of PrintOnPack.com or the respective licensors of the content. PrintOnPack.com and its licensors reserve all rights not expressly granted in and to the Website and the content.

13.5.2. You agree not to circumvent, disable or otherwise interfere with security-related features of PrintOnPack.com or features that prevent or restrict use or copying of any content or enforce limitations on use of the Website or the content therein.

13.5.3. PrintOnPack.com does not permit copyright infringing activities and infringement of intellectual property rights on its website, and PrintOnPack.com will remove all content if properly notified that such content infringes on another's intellectual property rights. PrintOnPack.com reserves the right to remove content without prior notice.

14. Designs, Comments & Feedback

14.1. PrintOnPack.com strives to create an interactive relationship with the Customers of its Site and services. Customer’s comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to PrintOnPack.com on or by this Site shall be and remain PrintOnPack.com property. Customers assign all property rights and interests to PrintOnPack.com, allowing our company unlimited use, commercial or otherwise, of any comments. Furthermore, PrintOnPack.com shall be under no obligation (1) to maintain any comments in confidence; (2) to pay to Customers any compensation for any comments; or (3) to respond to any Customer comments.

14.2. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is or may be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

14.3. You agree that your designs & comments will not violate any right of any third-party, including without limitation, patent, copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any designs or comments posted by you or any third-party.

15. Errors, Inaccuracies, and Omissions

15.1. Occasionally, there may be information on Website that contains typographical errors, inaccuracies or omissions that may relate to product or service descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or on any related website is inaccurate at any time without prior notice (including after you have submitted Your Quote).

15.2. We undertake no obligation to update, amend or clarify information on the Website or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website or on any related website, should be taken to indicate that all information on the Website or on any related website has been modified or updated.

16. Warranties, Limitation of Liability, Indemnity

16.1. We do not guarantee, represent, or warrant that your use of our Website will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Website will be accurate or reliable.

16.2. You agree that from time to time we may remove the Website for indefinite periods of time or cancel the operation of the Website at any time, without notice to You.

16.3. You expressly agree that your use of, or inability to use, the Website is at your sole risk. The Website and all Products delivered to You through the Website are (except as expressly stated by Us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including without limitation, all statutory warranties and implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose or use, durability, title, and non-infringement.

16.4. By use of this Website, you agree to indemnify and hold PrintOnPack.com (and its officers, directors, agents, subsidiaries, joint ventures, and employees) harmless from any claim or demand, as well as losses, expenses, damages and costs, resulting from any violation of these terms of service or any activity related to your account (including negligent or wrongful conduct).

In no event shall PrintOnPack.com liability to You for any reason whatsoever, exceed the amount that you have paid PrintOnPack.com for the Product giving rise to the liability.

17. Termination

17.1. The rights, obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of our relationship or any transactions completed on Website for all purposes.

17.2. These Terms and Conditions are effective unless and until terminated by either You or Us. You may terminate this Agreement at any time by notifying Us that You no longer wish to use Website, or when you cease using Website.

17.3. If in Our sole judgment You fail, or We suspect that You have failed, to comply with any term or provision of these Terms and Conditions, We also may terminate our relationship at any time without notice and You will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to Website (or any part thereof).

18. Governing Law

18.1. These Terms of Service and any separate agreements whereby we provide you the Website or any products or services shall be governed by and construed in accordance with the laws of the Republic of Latvia, without regard to conflicts of law principles.

19. Changes to Terms and Conditions

19.1. You can review the most current version of the Terms and Conditions at any time at this page.

19.2. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to Website. It is Your responsibility to check Website periodically for changes. Your continued use of or access to Website following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

19.3. If you have any questions regarding the Terms and Condition, please contact us at info@printonpack.com.

Wir verwenden Cookies!

Wir verwenden Cookies, um Ihr Browsing-Erlebnis auf unserer Website zu verbessern, den Traffic auf der Website zu analysieren und zu verstehen, woher unsere Zielgruppen kommen. Wenn Sie mehr erfahren oder sich dagegen entscheiden möchten, lesen Sie unsere Cookie-Richtlinie. Indem Sie "Akzeptieren" wählen, erklären Sie sich mit der Verwendung von Cookies auf unserer Website einverstanden.